Legal

Privacy policy.

How Leapscout handles personal data on leapscout.eu and in communication with clients.

Who we are

Leapscout (leapscout.eu) builds custom software and websites. For any question about this policy contact us at info@leapscout.eu or +385 95 358 3307.

What data we process

When you contact us by email or phone we process the data you send us: name, email address, phone number, company and the content of your message. We use it only to answer your enquiry, prepare a quote and deliver the agreed work.

Legal basis and retention

We process enquiry data on the basis of pre-contractual steps and our legitimate interest in answering you. Project data is kept for the duration of the contract and the legally required accounting period; enquiries that do not lead to a project are deleted within 12 months.

Cookies and analytics

leapscout.eu does not set tracking cookies and does not run advertising pixels. Fonts are loaded from Google Fonts, which may log your IP address; see Google's privacy policy for details.

Processors

Email is handled by Google Workspace and the website is hosted by Netlify. Both act as processors under data processing agreements and may process data outside the EEA under standard contractual clauses.

Your rights

You can request access, correction, deletion or portability of your data, object to processing or lodge a complaint with your supervisory authority (in Croatia: AZOP). Write to info@leapscout.eu and we respond within 30 days.

Enquire

Questions about your data?

Write to us and we will answer within one business day.

Contact us